Privacy policy

At Zesty Ebikes ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://zestyebikesgo.com

(the "Site") or make a purchase through our online store.

By accessing or using our Site, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our Site, we may collect certain information automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Time zone
  • Pages viewed
  • Products viewed
  • Referring website or search engine
  • Cookies and similar tracking technologies

When you place an order or create an account, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely through our payment providers)
  • Order history
  • Customer support communications

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Verify and authorize payments
  • Arrange shipping and delivery
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Prevent fraud and unauthorized transactions
  • Improve our website, products, and services
  • Analyze website performance and customer experience
  • Comply with legal obligations
  • Send promotional emails and special offers (only if you have chosen to receive them)

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

You may disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features and functionality of the Site.

Payment Security

Your payment security is important to us.

Payments are securely processed through trusted third-party payment providers. Zesty Ebikes does not store your complete credit card or payment information on our servers.

Sharing Your Information

We only share your information with trusted third parties when necessary to operate our business and fulfill your orders.

These may include:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping carriers
  • Customer service providers
  • Analytics and marketing platforms
  • Fraud prevention services

We may also disclose information when required by law or to protect our legal rights.

We do not sell or rent your personal information to third parties.

Marketing Communications

If you subscribe to our newsletter or promotional emails, you may receive updates about new products, special offers, and company news.

You may unsubscribe at any time by clicking the Unsubscribe link included in our emails or by contacting us directly.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Maintain business records
  • Meet legal, tax, and accounting requirements
  • Resolve disputes and enforce our agreements

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Request information regarding how your data is processed

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can promptly remove the information.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised Last Updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Zesty Ebikes

📧 Email: info@zestyebikesgo.com

🌐 Website: https://zestyebikesgo.com